MACHAPP Software Ltd Privacy Policy

Last updated on June 4th, 2018 (version 1.01)

This Privacy Policy, along with our Terms of Service explains how we collect and handle your information across all of our websites, mobile apps and other services. We may review this policy from time to time and make sure that it is up-to-date. In case we make changes to the policy we will post the latest version here.

1. Introduction

We at MACHAPP Software Ltd, a company registered in Cyprus with company registration number HE344069 and its registered office at Avenue Georgiou Neofytou 8, AGATE House, #201, 4006. Limassol, take the protection of your personal data very seriously and nothing matters more to us than your trust.

We have redesigned this Privacy Policy to help you understand what data we and our trusted partners collect, why we collect it and what we do with it. Please take your time and read this document carefully.

In the rest of this document we will be using the following terms:
  • "Company", "MACHAPP", "us", "we" or "our" referring to MACHAPP Software Ltd
  • "App", "Apps", "Products" or "Software" referring to the Company's software available on the Google Play™ store website
  • "Service", "Services" referring to the Company's services (such as software development service, email support, etc)
  • "You" referring to you, as a user of our Site, Services or Apps
  • "Partners" referring to 3rd party services that we use to provide you with our services - for a complete listing of our Partners and their Privacy Policies see the Our Partners section

This Privacy Policy applies when you use any of the Company's Apps and should be read together with our End User License Agreement EULA.

By choosing to use our Apps or Services you agree to the collection of information as described in this Privacy Policy.

Please note that the terms used in this Privacy Policy have the same meanings as in our End User License Agreement, unless otherwise defined in this Privacy Policy.

2. Information we collect and use

When you interact with our Apps, our trusted partners may collect information about your device. The process of collecting data is designed so that it avoids collection of information that identifies you personally, such as your name, address, email address or similar; instead, the information collected does enable us and our partners to recognize your device over time for purposes of improving the quality of our products and your experience with them.

As a general rule, we do not collect or share any information that may be used to identify you as a person except when you contact us by email. In that case we will save your emails in order to serve you better. Once we are finished providing support to you we will delete all emails received by and sent to you. Please note that we take all the necessary steps to safeguard any personal information you may provide by email using strong passwords and 2-step authentication.

Information that is collected by our partners may be divided into the following categories.

A. Information for showing personalized ads

Note: This section (collection of data to personalize ads) applies only to any of the free versions of our Apps. In case you are using a premium version of an App or you have paid to upgrade to the ad-free version of an App, this section does not apply.

In order to be able to provide our Apps to you for free we show ads. In order to show ads we work with third party ad networks (our ad partners). To personalize ads for you and therefore improve your experience with our Apps, our partners may collect information the includes the following:

  • Device-specific user IDs (randomly generated strings that identify your device)
  • Operating system and/or version of your device
  • Device code or model
  • Device language
  • The date at which the transfer takes place
  • The device's location, if locations services are enabled on your device

B. Information for analyzing application performance issues and crashes

In order to improve our Apps, we use third party services (our analytics partners) to collect and analyze error and performance issues. The information collected in the case of an error is divided into two categories.

  • Device/hardware information which includes information such as device model, screen information, total memory, internal and external storage, device language, and Android version
  • Error or performance related information, which includes error description, time that the error occurred, stack trace (a detailed error report), free memory and free disk space at the time of the error, etc.

This data helps us analyze and correct performance issues and errors and improve your experience with our Apps.

C. Information for improving our services

When you use our Apps, we use our analytics partners to collect usage statistics and trends. The reason we collect this information is so that we can improve your experience with our Apps by improving existing functionality and adding new functionality.

The information that we collect in this case includes information that is collected in section B above as well as usage statistics. Usage statistics include information on how often a user opens a specific page inside the app, icons and themes used, widgets used, etc.

Note that none of this information collected in Sections A, B and C can be used to identify you as an individual.

3. Our Ad partners

We use the following partners in order to serve ads to you. Make sure to click on each of the following services and review their Privacy Policy.


4. Our Analytics partners

We use the following partners to collect error and performance information, identify issues in our Apps, analyse our traffic and usage trends and improve our services to you.


5. Children's Privacy

Our Services are directed to people over 13 years of age (or over 16 years if located in Russia). If you are a person not over 13 years old (or 16 if you are located in Russia) please talk to your parent or guardian before using our Services.

6. Opting out

On Android devices you can turn on/off the location service API from device settings, Location (note that the path may be different on different devices).

To prevent ad partners from using your device's ad identifier being used for interest-based advertising you can change the relevant settings on your device. Please see optout.networkadvertising.org for details

If you live in the USA, Europe or Canada, you can also opt-out from the collection of your information by some or all of our advertising partners who participate in the Digital Advertising Alliance by visiting www.aboutads.info/choices (for US users), youronlinechoices.com (for European users) or youradchoices.ca/choices (for Canadian users).

If you have any questions regarding the collection of data you can contact our ad partners and analytics partners directly - see sections 3 and 4 above.

7. Changes to this Privacy Policy

We may update our Privacy Policy from time to time, therefore you are advised to review this page periodically for changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

In case our practices regarding previously collected information change in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, then we will make reasonable efforts to provide notice and obtain consent prior to any such uses as may be required by law.

If you have any questions, would like to exercise your rights or provide suggestions for improving our Privacy Policy or Services please feel free to contact us at:

MACHAPP Software Ltd
8 Avenue Georgiou Neofytou
AGATE House #201
Limassol 4006, Cyprus

Contact us by email