Last updated on June 4th, 2018 (version 1.01)
Terms of Service
explains how we collect and handle your information across all of our websites, mobile apps and other services. We may review this policy from time to time and make sure that it is up-to-date. In case we make changes to the policy we will post the latest version here.
We at MACHAPP Software Ltd, a company registered in Cyprus with company registration number HE344069 and its registered office at Avenue Georgiou Neofytou 8, AGATE House, #201, 4006. Limassol, take the protection of your personal data very seriously and nothing matters more to us than your trust.
In the rest of this document we will be using the following terms:
"Company", "MACHAPP", "us", "we" or "our"
referring to MACHAPP Software Ltd
"App", "Apps", "Products" or "Software"
referring to the Company's software available on the
Google Play™ store website
referring to the Company's services (such as software development service, email support, etc)
referring to you, as a user of our Site, Services or Apps
referring to 3rd party services that we use to provide you with our services - for a complete listing of our Partners and their Privacy Policies see the Our Partners section
2. Information we collect and use
When you interact with our Apps, our trusted partners may collect information about your device. The process of collecting data is designed so that it avoids collection of information that identifies you personally, such as your name, address, email address or similar; instead, the information collected does enable us and our partners to recognize your device over time for purposes of improving the quality of our products and your experience with them.
As a general rule, we do not collect or share any information that may be used to identify you as a person except when you contact us by email. In that case we will save your emails in order to serve you better. Once we are finished providing support to you we will delete all emails received by and sent to you. Please note that we take all the necessary steps to safeguard any personal information you may provide by email using strong passwords and 2-step authentication.
Information that is collected by our partners may be divided into the following categories.
A. Information for showing personalized ads
Note: This section (collection of data to personalize ads) applies only to any of the free versions of our Apps. In case you are using a premium version of an App or you have paid to upgrade to the ad-free version of an App, this section does not apply.
In order to be able to provide our Apps to you for free we show ads. In order to show ads we work with third party ad networks (our ad partners). To personalize ads for you and therefore improve your experience with our Apps, our partners may collect information the includes the following:
Device-specific user IDs (randomly generated strings that identify your device)
Operating system and/or version of your device
Device code or model
The date at which the transfer takes place
The device's location, if locations services are enabled on your device
B. Information for analyzing application performance issues and crashes
In order to improve our Apps, we use third party services (our analytics partners) to collect and analyze error and performance issues. The information collected in the case of an error is divided into two categories.
Device/hardware information which includes information such as device model, screen information, total memory, internal and external storage, device language, and Android version
Error or performance related information, which includes error description, time that the error occurred, stack trace (a detailed error report), free memory and free disk space at the time of the error, etc.
This data helps us analyze and correct performance issues and errors and improve your experience with our Apps.
C. Information for improving our services
When you use our Apps, we use our analytics partners to collect usage statistics and trends. The reason we collect this information is so that we can improve your experience with our Apps by improving existing functionality and adding new functionality.
The information that we collect in this case includes information that is collected in section B above as well as usage statistics. Usage statistics include information on how often a user opens a specific page inside the app, icons and themes used, widgets used, etc.
Note that none of this information collected in Sections A, B and C can be used to identify you as an individual.
3. Our Ad partners
4. Our Analytics partners
We use the following partners to collect error and performance information, identify issues in our Apps, analyse our traffic and usage trends and improve our services to you.
Google Play Services
5. Children's Privacy
Our Services are directed to people over 13 years of age (or over 16 years if located in Russia). If you are a person not over 13 years old (or 16 if you are located in Russia) please talk to your parent or guardian before using our Services.
6. Opting out
On Android devices you can turn on/off the location service API from device settings, Location (note that the path may be different on different devices).
To prevent ad partners from using your device's ad identifier being used for interest-based advertising you can change the relevant settings on your device. Please see
If you live in the USA, Europe or Canada, you can also opt-out from the collection of your information by some or all of our advertising partners who participate in the Digital Advertising Alliance by visiting
(for US users),
(for European users) or
(for Canadian users).
If you have any questions regarding the collection of data you can contact our ad partners and analytics partners directly - see sections 3 and 4 above.
MACHAPP Software Ltd
8 Avenue Georgiou Neofytou
AGATE House #201
Limassol 4006, Cyprus
Contact us by email